Quick tips when submitting your photo:
- Be sure that photos are not in “live” mode.
- Photos that are too big will display a message stating the photo cannot be greater than 2MB, please crop the photo until it is just around your face and re-submit.
- Photos that are too small will display a message stating the photo must be greater than 300KB. Try taking a photo using the rear-facing camera and re-submitting.
If you continue having problems uploading a photo, please contact the Action Card office. Email or call 205-348-2288 or 1-800-474-2288
*Heavily filtered photos will not be accepted (i.e. Snapchat).
** Filters will also affect the size of the photo.
Criteria for photos:
DO
- Current color photo in jpg format
- Neutral color and smooth background
- Centered and front view of full face
- Cropped from just above the top of the head to the collarbone
- Proper lighting
- Eyes open and visible
- Wear prescription glasses if you normally do so
- Photo size between 300KB to 2MB.
DON’T
- Wear hats, sunglasses or other items that obscure the face
- Glare on glasses; closed eyes
- Shadows on the face
- Other visible people, pets or objects in the photo
- Inappropriate expressions
- Group Photos
- Blurry Photos
- Black and White photos
- Photos with your hand resting on your face
- Crop off the top of your head or side angle your face
DON’T
- Wear hats, sunglasses or other items that obscure the face
- Glare on glasses; closed eyes
- Shadows on the face
- Other visible people, pets or objects in the photo
- Inappropriate expressions
- Group Photos
- Blurry Photos
- Black and White photos
- Photos with your hand resting on your face
- Crop off the top of your head or side angle your face
Approved
Approved
Approved
Approved
Denied
Denied
Denied
Denied