How to update your ACT Card photo:
Faculty/Staff
Photo updates for faculty/staff will be allowed once per academic year (Aug. 1 – July 31).
All submissions must follow ACT Card photo criteria and be a current photo, along with resubmission of a current, unexpired ID document (driver’s license, passport or US military/government ID).
InfoFaculty/staff card replacement
Facutly/staff that update their photo and wish to have a new physical card issued to reflect the photo change will be required to pay the $35 replacement fee. This fee will be paid at the time of card issuance at the Action Card Office and cannot be payroll deducted. Cash, debit/credit cards and checks are accepted.
The Action Card Office is located in the Transportation Hub Deck (aka Bus Hub) at 315 Hackberry Ln, and is open Monday – Friday from 8 a.m. – 5 p.m.
Students
Students can submit a new photo from Sept. 1 – Sep. 30. After that time photo updates will not be accepted.
After submitting your update:
Action Card Office staff review all photo submission updates during business hours and an email will be sent to your UA email stating whether your photo was approved or denied.
If denied, note the reason for the denial listed in your email and resubmit a new photo that meets ACT Card photo criteria. For students, if a photo was denied and new photo not resubmitted before the update portal closes, a photo update will not be made.
Approved photos will automatically update on the ACT Card in Apple/Samsung/Google Wallet within 30 min. after approval. Other systems that use the ACT Card photo, such as the Employee Dashboard, will update to reflect the new photo within 24-48 business hours.
For questions, contact the Action Card Office during business hours!